Terms & Conditions

These terms outline the rules, responsibilities, and limitations related to using our website and services.

Last updated: 2025

Welcome to Avenor. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, consulting engagements, tools, templates, and any related content (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms.

1. About Avenor

Avenor provides Go-To-Market (GTM), Revenue Operations (RevOps), Sales Operations, Marketing Operations, and related advisory, implementation, and enablement services for businesses globally. Our Services may include strategy consulting, systems design, workflow automation, documentation, tools, playbooks, and ongoing operational support.

2. Eligibility & Authority

By using our Services, you confirm that:

You are at least 18 years old; and
You have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.

If you are using the Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms.

3. Scope of Services

3.1 Informational Content

Any information provided on our website or in public materials is for general informational purposes only and does not constitute legal, financial, or tax advice.

3.2 Professional Services

Specific consulting or implementation services are provided only under a separate written agreement, proposal, statement of work (SOW), or contract. In case of conflict, the signed agreement will prevail over these Terms.

3.3 No Guaranteed Outcomes

While we apply best practices and professional expertise, Avenor does not guarantee specific business results, including but not limited to revenue growth, customer acquisition, or system performance.

4. User Responsibilities

You agree to:

Provide accurate, complete, and current information;
Use the Services in compliance with all applicable laws and regulations;
Not misuse, copy, reverse-engineer, or exploit the Services without authorization;
Not interfere with the security, integrity, or performance of the Services.

You are solely responsible for decisions made based on our Services and deliverables.

5. Intellectual Property

5.1 Ownership

All content, materials, methodologies, frameworks, templates, software configurations, documentation, trademarks, logos, and intellectual property provided by Avenor remain the exclusive property of Avenor or its licensors, unless explicitly stated otherwise in writing.

5.2 Limited License

Subject to full payment and compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to use deliverables solely for your internal business purposes.

5.3 Restrictions

You may not:

Resell, sublicense, or distribute Avenor materials;
Use our materials to create competing services.
Remove proprietary notices or branding.

6. Confidentiality

Each party agrees to keep confidential any non-public, proprietary, or sensitive information disclosed during the course of the engagement, unless disclosure is required by law or permitted in writing.

This obligation survives termination of the Services.

7. Fees, Payments & Taxes

Fees, billing schedules, and payment terms are defined in the applicable agreement or invoice.
All fees are exclusive of taxes unless stated otherwise.
You are responsible for any applicable taxes, duties, or government charges.
Late or unpaid invoices may result in suspension or termination of Services.

8. Third-Party Tools & Services

Avenor may integrate or recommend third-party tools (e.g., CRM, marketing automation, analytics platforms). We do not control or assume responsibility for third-party services, their availability, security, or compliance.

Your use of third-party services is governed solely by their respective terms.

9. Disclaimers

To the maximum extent permitted by law:

The Services are provided “AS IS” and “AS AVAILABLE”;
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement;
We do not warrant that the Services will be uninterrupted, error-free, or meet your specific requirements.

10. Limitation of Liability

To the maximum extent permitted by law:

Avenor shall not be liable for indirect, incidental, consequential, special, or punitive damages;
Our total aggregate liability arising out of or related to the Services shall not exceed the fees paid to Avenor for the specific Services giving rise to the claim during the six (6) months preceding the event.

This limitation applies regardless of the legal theory asserted.

11. Indemnification

You agree to indemnify and hold harmless Avenor, its founders, employees, contractors, and partners from any claims, damages, losses, or expenses arising out of:

Your use or misuse of the Services;
Your violation of these Terms;
Your violation of any applicable laws or third-party rights.

12. Termination

We may suspend or terminate your access to the Services at any time if you:

Breach these Terms;
Engage in unlawful or harmful activities;
Fail to pay applicable fees.

Upon termination, all licenses granted to you will immediately cease.

13. Force Majeure

Avenor shall not be liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, government actions, internet outages, labor disputes, or third-party service failures.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Avenor is legally registered, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, unless otherwise agreed in writing.

15. International Use

Our Services are offered globally. You are responsible for compliance with local laws and regulations applicable to your location.

16. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective upon posting on our website. Continued use of the Services constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Avenor regarding the use of the Services, unless superseded by a written agreement.

19. Contact Information

If you have any questions about these Terms, please contact us via the contact form on our website or through our official communication channels.