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Privacy Policy

We respect your privacy. This page explains how we collect, use, and protect your information when you use our website and services.

 

Last updated: 2025

At Avenor, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies globally and covers:

  • Visitors to our website;

  • Prospective clients and partners;

  • Clients receiving consulting, advisory, or implementation services;

  • Users who communicate with us via forms, email, or scheduling tools.

It does not apply to third-party websites or services that may be linked from our website.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name, job title, company name;

  • Email address, phone number;

  • Information submitted through contact forms, discovery call bookings, or emails;

  • Business-related information shared during consulting engagements.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate location;

  • Browser type, device information, and operating system;

  • Pages visited, time spent, and referring URLs;

  • Cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and communicate with you;

  • Schedule and conduct discovery calls or meetings;

  • Deliver and improve our Services;

  • Manage client relationships and contracts;

  • Analyze website performance and usage trends;

  • Comply with legal and regulatory obligations.

We do not sell your personal data.

4. Legal Bases for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on:

  • Your consent;

  • The performance of a contract or pre-contractual steps;

  • Compliance with legal obligations;

  • Legitimate business interests that do not override your fundamental rights.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality;

  • Improve user experience;

  • Analyze traffic and performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

6. Data Sharing & Disclosure

We may share your information only with:

  • Trusted service providers (e.g., hosting, analytics, scheduling, CRM tools) acting as data processors;

  • Professional advisors (legal, accounting) when required;

  • Authorities if required by law or to protect legal rights.

All third parties are required to process data in accordance with applicable data protection laws.

7. International Data Transfers

As a global business, your information may be processed or stored in countries outside your country of residence. We take appropriate safeguards to ensure an adequate level of data protection in accordance with applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed to be 100% secure.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data;

  • Correct or update inaccurate data;

  • Request deletion of your data.

  • Restrict or object to processing;

  • Withdraw consent at any time;

  • Request data portability.

To exercise your rights, please contact us using the details below.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via the contact form on our website or through our official communication channels.

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